Privacy policy
Updated: 12 October 2026
This policy explains which data the MonPOS – Caisse & Stock app and the MonPOS service use, why, and what your rights are.
Who is responsible
Each shop using MonPOS remains responsible for the data it records (its items, sales, customers, suppliers and staff). MonPOS hosts and processes that data on the shop’s behalf, only to run the service. For any question, contact MonPOS on WhatsApp at +225 05 44 66 95 33 or through the contact form on monpos.ci.
What the app keeps on your phone
The shop you chose, your sign-in session and the app language. The session is kept in the phone’s secure storage (Keychain on iPhone, Keystore on Android). Nothing else is copied to the phone, except what is needed to sell without internet: your shop’s items, prices and customers, and sales waiting to be sent.
What is sent to your shop
What you enter in the app (sign-in, sales, purchases, items, customers, expenses…) is sent to your shop’s MonPOS server, exactly as on the website, over an encrypted connection (HTTPS).
Finding your shop by e-mail
If you type your e-mail to find your shop, it is sent to the MonPOS directory, which asks each shop whether an active account uses that address, then answers with the shop’s name. The address is not stored: only a fingerprint (hash) is kept for at most 24 hours to limit abuse.
Camera
The camera is only used to read your shop’s QR code and your items’ barcodes, and to photograph an item if you choose to. Images used to read a code are neither stored nor sent. An item photo is sent to your shop only when you save it.
Notifications and fingerprint / face
If you turn them on, notifications tell you about events in your shop (low stock, invoices due…). Fingerprint or face unlock is checked by the phone itself: MonPOS never receives your fingerprint or your face.
What we do not do
No advertising, no selling of data, no tracking across apps, no in-app payment. Data is not shared with third parties, except where the law requires it.
How long data is kept
Shop data is kept while the shop uses MonPOS, then deleted at its request. Backups are erased as they rotate.
Deleting your account
Accounts are created by your shop’s manager. To delete yours, ask that manager (Settings → Users on the website), or write to MonPOS on WhatsApp at +225 05 44 66 95 33: we delete it and confirm. Signing out or changing shop in the app immediately erases the session from the phone.
Your rights
You can ask for access to, correction of or deletion of your personal data, from your shop or from MonPOS (contact above).
Changes
If this policy changes, the new version is published on this page with its date.